Eric Ethridge
- EN
Senior Customer Success Manager
<This Space for Rent>
US, East • He/Him/They
- Infrastructure
- FinOps
- Google Sheets
My Certifications
AWS Certified AI Business Strategist
AWS (last renewed/obtained: Oct 9, 2026)
Expires Oct 9, 2029
AWS Certified AI Practitioner
AWS (last renewed/obtained: Feb 3, 2025)
Expires Feb 3, 2028
AWS Certified Solutions Architect - Associate
AWS (last renewed/obtained: Dec 15, 2023)
Expires Dec 15, 2026
AWS Partner: Accreditation (Technical)
AWS (last renewed/obtained: Feb 15, 2024)
Expires Jan 29, 2049
AWS Partner: Migration Sales Essentials (formerly Migration Ambassador)
AWS (last renewed/obtained: Feb 15, 2024)
Expires Feb 15, 2049
OpenAI Foundational Knowledge
Other (last renewed/obtained: Sep 24, 2026)
Expires Sep 24, 2027
Other Certificate
Other (last renewed/obtained: Aug 6, 2026)
Expires Oct 31, 2028
What I've shipped
- improvement
Cloud Intelligence™ Expands User API Token Functionality
API access no longer has to run through one shared login. You can scope it to a single user, or to a dedicated identity owned by your organization.
- announcement
Cloud Intelligence™ Service Accounts and API Tokens: Identity for Every Integration
You can create a dedicated Service Account identity owned by your organization, preventing reliance on user-level tokens for automation
- announcement
Audit logs in Cloud Intelligence™
When a budget alert changes, an allocation rule disappears, or a report gets edited, audit logs answer the obvious question: who made the change, and what did it look like before? This is the foundation for troubleshooting config drift, supporting your SOC2 and ISO review workflows, and tracing actions back to a named user.