Tested the fix from AWS and it appears to be working! Thanks Diego for quickly escalating to AWS and getting this sorted.
connatix.com · Nov 2026
Diego was very helpful, reply was quick, detailed and really on point!
tradelocker.com · Aug 2026
The initial point of contact raised the case quickly, and then you responded to the case in a timely manner too, both much appreciated
isam.com · Jul 2026
Really timely and considered help
graze.com · Jun 2026
Diego was very fast at providing us an answer.
adorebeauty.com.au · Jun 2026
Was thankful for the enthusiasm I felt to treat our ticket.
Achiad Friedman jumped on a call within short notice even though he was sick.
Diego Viviani was also very helpful and left us with the feeling he went the extra mile in order to help us.
pixellot.tv · Jun 2026
Fast and useful
dohop.com · Jun 2026
Diego gave the proper instructions and we could successfully proceed with his guidance
golden-race.com · Jun 2026
Very fast and clear response,
Much appreciated
cycode.com · May 2026
Great support, thanks Diego.
de.yunextraffic.com · May 2026
Diego was very knowledgeable and professional
This session helped me a lot.
cycode.com · Apr 2026
In the end, we were not able to resolve the root cause of the issue that prevented us from connecting to the user’s Workspace. However, the support we received has been very helpful in identifying possible solutions and improving our approach for the future.
inetum.com · Feb 2026
Diego is one of your best engineers I have come across. The patience and knowledge he shows is commendable
ecrebo.com · Feb 2026
Diego was very helpful in getting our Elastic IP unlocked. Quick and responsive, provided a quick resolution.
travelchapter.com · Jan 2026
Despite it took 48 hours, the support was escalated and an alternate solution was provided by AWS. Hopefully it will be the last time we are impacted by this scaling issue.
smadex.com · Dec 2025
Very good interactions
criteo.com · Nov 2025
